Tips for the future
and/or to share with the class –
1. Problem:
“I can’t access the Pearson materials. I logged in once and now I can’t get
back to them.”
Here is the
solution:
1. Once the student
clicks “Start Here” and signs in, a window will appear (if the pop-up blocker is
turned off) saying something along the lines of: “Thank you for logging in to
access your Pearson content…”
2. Now,
all you have to do is close the “Thank you for logging in” window – simply X out
of it
3. go
back to your Springboard page and click “Content” to access the Pearson
materials listed by Chapter
2. Problem:
“I can’t access the eBook on my iPad. I keep getting an error message.”
Here is the
solution:
1. You
will need to go to the App Store and download “Pearson eText” app.
2. Open
the app and login using your Pearson login info
3. Your
eText will appear on your bookshelf for you to access
4. When
using the iPad, only access the eText through the App.
3. Problem:
“I am using Safari on a Mac, and I can’t access the content. It keeps loading
and never takes me to the page I want.”
Here is the
solution:
1. First, make sure
you logged in at the “Start Here” button. Once you receive the “thank you for
logging in” message, simply X out of that window. Go back to your Springboard
page and click Content to access the chapter material.
TECH SUPPORT
LINKS:
Recommended
Browser(s) for PC users: Google Chrome or
Mozilla Firefox.
Valerie
Ziernicki
Publisher's
Representative
Arts & Sciences
Higher Education
T: 440-666-2209
